Empire Dental Clinic
According to our open methodology, this clinic scored 58.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #7 of 18 ranked clinics · Last checked: 3 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#758.3/100
- Best for Expats#855.5/100
- Best for Dental Implants#851/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#840.4/100
- Best English-speaking Clinics#860/100
- Best for Families / Children#858.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Empire Dental Clinic operates from PJ Plaza on Links Road, Nyali, Mombasa, with two further branches at Buxton Point in Mombasa and Park Medical Centre in Parklands, Nairobi. Its own site names four dentists, three of whom are confirmed in the KMPDC practitioner register including specialists in orthodontics and in restorative dentistry, and publishes fifteen services with a page each, but no prices.
The clinic's site was read in full on 2026-09-02 (the host is slow and drops connections mid-transfer, which is why an earlier attempt recorded it as unreachable). It gives the Nyali address exactly as recorded here, per-branch e-mails, uniform hours of Mon–Fri 9.00am–5.30pm and Sat 9.00am–12.30pm across all three branches, and states the company was registered under the Companies Act in 2016 (ref BN/3(625245)) — the directory's 'established 2012' is not corroborated by the clinic itself. The word 'emergency' does not occur anywhere on the site. Live Google Maps card (titled "Empire Dental Clinic Nyali") matches exactly on phone (+254 716 466425).
Strengths
- Information Transparency: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Site is live and complete (read in full 2026-09-02). The host is unreliable — several fetches timed out mid-transfer — which is what the earlier check hit, but it does serve the whole site. [site] | 4/4 |
| ✓ | Dentist names listed Four dentists named on the site, each with a dedicated page: Dr. Rashida A. Lodhger, Dr. Rashida Ebrahimji, Dr. Shah and Dr. Shahid Hussein. [site-team] | 3/3 |
| ✓ | Dentist specializations listed Two of the named dentists are registered specialists in the KMPDC practitioner register — orthodontics and restorative dentistry (see licensing). The site itself lists names without specialties. [empire-dental-clinic-mombasa-doclic] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published Fifteen named services, each with its own page: cosmetic dentistry, periodontal treatment, whitening, orthodontics, veneers, extractions, scaling and polishing, bridges, fillings, dentures, crowns, root canal therapy, implants, pediatric dentistry and IV therapy. [site] | 3/3 |
| ✓ | Clear contact details Phone, per-branch e-mails and a booking form on the clinic's Reach Us page; its Google listing gives the same +254 716 466425. [empire-dental-clinic-mombasa-deepen-2] [empire-dental-clinic-mombasa-deepen-3] [dir1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published Three branch addresses published with per-branch phone and e-mail: P.J Plaza 1st Floor Links Road Nyali Mombasa; Buxton Point, Tom Mboya Rd, Mombasa; Park Medical Centre 4th floor, 3rd Parklands, Nairobi. [site] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) [gmaps1] | 4/6 |
| ◐ | Google review volume as of 2026-09-26; previously 29 [empire-dental-clinic-mombasa-gbp-2026-09-26] | 1/3 |
| ✓ | Review recency Newest review rendered on the Maps place page on 2026-09-03 is dated "4 weeks ago"; the bucket recorded is never better than the page proves. Sample: the 8 reviews Google Maps rendered on the place page's Reviews tab on 2026-09-03, read in a browser, in Google's relevance order — Maps' "Sort reviews" control would not open (clicked by element reference and by a dispatched in-page click(); the menu never opened), so no newest-first ordering was available. Published star histogram 5★→1★: 27/1/0/0/1, which sums to the 29 reviews in the place header. [gmaps1] | 3/3 |
| ✓ | Clinic responds to reviews Read on the clinic's own Google listing on 2026-09-11: the practice has answered 5 of the 5 reviews shown there (30 published in total), most recently on 2026-08-09. One reply reads: "Thankyou soo much". [gmaps1] [gm-replies] | 2/2 |
| ✓ | No recurring complaints None of the 8 visible reviews is negative and no concrete issue recurs. The histogram holds one one-star review that relevance order did not surface. Sample: the 8 reviews Google Maps rendered on the place page's Reviews tab on 2026-09-03, read in a browser, in Google's relevance order — Maps' "Sort reviews" control would not open (clicked by element reference and by a dispatched in-page click(); the menu never opened), so no newest-first ordering was available. Published star histogram 5★→1★: 27/1/0/0/1, which sums to the 29 reviews in the place header. [gmaps1] | 2/2 |
| ✓ | No suspicious review patterns The histogram keeps its four-star and one-star reviews unremoved, the visible reviews name four different dentists and different treatments (braces, re-RCT, pulpectomy) in individual wording, and dates run from four weeks to a year with no burst. Published as a caveat rather than a clean bill: five of the eight visible reviewers hold a single review of their own, which on the smile-poly precedent is read as Google's relevance bias rather than as manipulation. Sample: the 8 reviews Google Maps rendered on the place page's Reviews tab on 2026-09-03, read in a browser, in Google's relevance order — Maps' "Sort reviews" control would not open (clicked by element reference and by a dispatched in-page click(); the menu never opened), so no newest-first ordering was available. Published star histogram 5★→1★: 27/1/0/0/1, which sums to the 29 reviews in the place header. [gmaps1] | 2/2 |
| ✓ | Active Facebook presence The clinic's own Facebook page (Links Road, Mombasa, with the clinic's phone and website) is active: latest post 2026-05-21, 11 reviews (checked 2026-10-02). [empire-dental-clinic-mombasa-fb] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Empire Dental Clinic Mombasa" and "Empire"; the clinic's site does not link to TripAdvisor (checked 2026-10-02 and 2026-10-05). [empire-dental-clinic-mombasa-tripadvisor] [empire-dental-clinic-mombasa-tripadvisor-2] | 0/0.5 |
| ✓ | Other review platforms BusinessList Kenya: verified business page at PJ Plaza, Links Road, Nyali, with the clinic's phone and 1 review. [empire-dental-clinic-mombasa-presence] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Dental Implants has its own service page. [site] | 2/2 |
| ✓ | Orthodontics Orthodontics ('Othodontics' on the site) has its own service page; one of the registered dentists is an orthodontics specialist. [site] | 2/2 |
| ✓ | Oral surgery Tooth Extractions and Root Canal Therapy have their own service pages; the site cites oral surgery among the practice’s fields of experience. [site] | 2/2 |
| ✓ | Pediatric dentistry Pediatric Dentistry has its own service page. [site] | 1.5/1.5 |
| ? | Emergency care Refuted 2026-09-02: the word 'emergency' does not appear anywhere on the clinic's site, which was read in full today. The earlier value rested on an inference from a search-indexed snippet about mobile/home-based dentistry, which is a visiting service, not emergency care. | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English-only site. [site] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Each of the fifteen services carries its own descriptive page. [site] | 1/1 |
| ✓ | Convenient opening hours Open on Saturday 9 am-12:30 pm, on top of Mon-Fri 9 am-5 pm; closed Sunday. [empire-dental-clinic-mombasa-deepen] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Kenya", "English speaking dentist Kenya", "dental implants Kenya", "emergency dentist Kenya", "Kenya dental clinic for expats".
| ✓ | Mentioned for: best dentist Kenya Named at #2 in a businesslist.co.ke directory snippet shown in the results page. [search-best] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Kenya [search-english] | 1/1 |
| ✓ | Mentioned for: dental implants Kenya Named explicitly in the Google AI Overview answer for this query. [search-implants] | 1/1 |
| ✓ | Mentioned for: emergency dentist Kenya [search-emergency] | 1/1 |
| ✓ | Mentioned for: Kenya dental clinic for expats [search-expats] | 1/1 |
| ✗ | Structured data on website No JSON-LD or other structured data in the page source. [site] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages Fifteen /service/... pages plus four /doctor/... pages. [site] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 00***5 (KMPDC – Register of Licensed Private Health Facilities) (KMPDC Register of Licensed Private Health Facilities, re-parsed in full 2026-09-02: 'EMPIRE DENTAL CLINIC' | 00***5 | Dental Clinic | Level 2 | County MOMBASA | postal 83891 80100 MOMBASA | ACTIVE. The earlier 'not found' verdict on this card was an artefact of a truncated read of the register (only the first ~1,000 of 7,170 rows were visible); this row is at a later index.) [empire-dental-clinic-mombasa-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Rashida A. Lodhger [site-team] [empire-dental-clinic-mombasa-doclic] | Orthodontics (Specialist Practice) | KMPDC B9*4 | The KMPDC public register prints practitioner numbers partly masked; the number is shown here exactly as the register prints it. |
| Dr. Rashida Ebrahimji [site-team] [empire-dental-clinic-mombasa-doclic] | Restorative Dentistry (Specialist Practice) | KMPDC B9*3 | The KMPDC public register prints practitioner numbers partly masked; the number is shown here exactly as the register prints it. |
| Dr. Shahid Hussein [site-team] [empire-dental-clinic-mombasa-doclic] | General Practice | KMPDC B1**1 | The KMPDC public register prints practitioner numbers partly masked; the number is shown here exactly as the register prints it. |
| Dr. Shah [site-team] | — | not verified | — |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://empiredental.co.ke/ |
|---|---|
| Phone | +254 716 466 425 |
| https://www.facebook.com/empireclinicmsa/ | |
| Google Maps | Map listing |
| Address | PJ Plaza, 1st Floor, Links Road, Nyali, Mombasa, Kenya |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://empiredental.co.ke/ | Buxton Point branch and mobile/home-based dentistry — originally taken from a search-indexed snippet; the live site was read in full 2026-09-02 and is cited as 'site' below | 2026-09-02 |
| dir1 | https://www.businesslist.co.ke/category/dentists/city:mombasa | Address (PJ Plaza, 1st Floor, Links Road, Nyali), phone, established 2012 | 2026-09-02 |
| empire-dental-clinic-mombasa-lic | https://registers.kmpdc.go.ke/healthFacilities/getLicensedPrivateHe… | Row: EMPIRE DENTAL CLINIC | 00***5 | 83891 80100 MOMBASA | Private | DENTAL CLINIC | LEVEL 2 | MOMBASA | ACTIVE (independent parse of the complete 7,170-row register, 2026-09-02) | 2026-09-02 |
| gmaps1 | https://www.google.com/maps/place/Empire+Dental+Clinic+Nyali/@-4.05… | Live Google Maps place card (titled "Empire Dental Clinic Nyali"): rating 4.8, 29 reviews; phone (+254 716 466425) matches exactly | 2026-09-03 |
| search-best | https://www.google.com/search?q=best+dentist+Mombasa | search: named in a businesslist.co.ke directory snippet on the results page | 2026-09-02 |
| search-english | https://www.google.com/search?q=English+speaking+dentist+Mombasa | search: clinic's own domain empiredental.co.ke ranks on page 1 of organic results | 2026-09-02 |
| search-implants | https://www.google.com/search?q=dental+implants+Mombasa | search: named explicitly in the Google AI Overview answer ("Empire Dental Clinic in Nyali and Buxton Point") and page-1 organic results | 2026-09-02 |
| search-emergency | https://www.google.com/search?q=emergency+dentist+Mombasa | search: clinic's own domain empiredental.co.ke ranks on page 1 of organic results | 2026-09-02 |
| search-expats | https://www.google.com/search?q=Mombasa+dental+clinic+for+expats | search: clinic's own domain empiredental.co.ke ranks on page 1 of organic results | 2026-09-02 |
| site | https://empiredental.co.ke/ | Clinic's own site, read in full 2026-09-02 (313 KB; the host is slow and drops connections, so it took several attempts): three branches with addresses, phones, e-mails and hours; company registration; full service list | 2026-09-02 |
| site-team | https://empiredental.co.ke/meet-our-team/ | Team page and four per-dentist pages: Dr. Rashida A. Lodhger, Dr. Rashida Ebrahimji, Dr. Shah, Dr. Shahid Hussein | 2026-09-02 |
| empire-dental-clinic-mombasa-doclic | https://registers.kmpdc.go.ke/localPractitioners/getLicensedDentalP… | Register rows: 'Dr RASHIDA ASIF LODHGER' B9*4, BDS(Rajiv) 2011, MSc(Orthod)(Duisburg) 2022, Specialist Practice — Orthodontics, ACTIVE; 'Dr RASHIDA SHAMUN EBRAHIMJI' B9*3, BDS(Nairobi) 2011, MSc(Rest.Dent)(Manchester) 2016, Specialist Practice — Restorative Dentistry, ACTIVE; 'Dr SHAHID AKBAR HUSSEIN' B1**1, BDS(Nairobi) 2015, General Practice, ACTIVE | 2026-09-02 |
| gm-replies | https://www.google.com/maps?cid=8889256049342202531&hl=en | Reviews read on the clinic's Google listing 2026-09-11: 5 of 5 carry a reply from the practice, newest 2026-08-09 | 2026-09-17 |
| empire-dental-clinic-mombasa-deepen | https://www.google.com/maps?cid=8889256049342202531&hl=en | Google listing hours read 2026-09-17: Mon-Fri 9 AM-5 PM, Sat 9 AM-12:30 PM, Sun closed. | 2026-09-17 |
| empire-dental-clinic-mombasa-gbp-2026-09-26 | https://www.google.com/maps?cid=8889256049342202531&hl=en | Google listing read on 2026-09-26: rating 4.8 from 38 reviews; star histogram 1★ 1 / 2★ 0 / 3★ 0 / 4★ 2 / 5★ 35; newest review dated 2026-09-22; 5 of the 5 newest reviews carry an owner reply, latest dated 2026-09-23. | 2026-09-26 |
| empire-dental-clinic-mombasa-deepen-2 | https://empiredental.co.ke/reach-us/ | Reach Us page read on 2026-09-30: phone +254 716 466 425, an e-mail address for each of the three branches (info@, buxton@ and parklands@empiredental.co.ke), a Parklands line +254 729 389 947 and a booking form | 2026-09-30 |
| empire-dental-clinic-mombasa-deepen-3 | https://www.google.com/maps?cid=8889256049342202531&hl=en | Google listing read on 2026-09-30: Links Rd, Nyali, Mombasa, with its map pin; phone +254 716 466425; website empiredental.co.ke | 2026-09-30 |
| empire-dental-clinic-mombasa-fb | https://www.facebook.com/empireclinicmsa/ | Facebook page "Nyali Empire Dental Clinic" (Mombasa) read on 2026-10-02; address Links road, Mombasa, Kenya, 80100; phone +254 716 466425; website http://empiredental.co.ke/; 1.9K followers; 82% recommend (11 reviews); latest post 2026-05-21 | 2026-10-02 |
| empire-dental-clinic-mombasa-presence | https://www.businesslist.co.ke/company/113037/empire-dental-clinic | BusinessList Kenya company page "Empire Dental Clinic", read 2026-10-02: listing marked "Verified", address PJ Plaza 1st Floor, Links Road, Nyali, Mombasa, phone 0716 466425 (the clinic's address and phone), established 2012; 1 review on the page | 2026-10-02 |
| empire-dental-clinic-mombasa-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Empire%2… | TripAdvisor's own search, read 2026-10-02: 12 suggestions for "Empire Dental Clinic Mombasa" (1 place, 4 attractions, 6 hotels, 1 restaurant), none of them a dental practice in or near Mombasa; 12 suggestions for "Empire" (2 places, 4 attractions, 6 hotels), none of them a dental practice in or near Mombasa; no listing for this clinic | 2026-10-02 |
| empire-dental-clinic-mombasa-tripadvisor-2 | https://empiredental.co.ke/ | Clinic's website, home page read through a text reader 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Presence on review platforms checked 2026-10-02: verified BusinessList Kenya page with 1 review. |
| 2026-10-02 | Facebook presence checked on 2026-10-02: the clinic's own page is active (latest post 2026-05-21). |
| 2026-09-29 | Corrected 2026-09-29: review count 38 (was 29) from the Google listing on 2026-09-26. |
| 2026-09-17 | Opening hours re-read on 2026-09-17. Recorded: the clinic publishes Saturday opening hours, which counts as weekend availability. Open on Saturday 9 am-12:30 pm, on top of Mon-Fri 9 am-5 pm; closed Sunday. |
| 2026-09-11 | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-08-09. |
| 2026-09-03 | Reputation pass: the Maps place page's Reviews tab was read in a browser (8 reviews visible in relevance order, histogram 27/1/0/0/1); reviewRecency=within_3_months, responds=true, complaints=false, suspicious=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-02 | Live Google Maps rating/review count and geo added; 5 canonical aiVisibility queries checked (all true, incl. Google AI Overview mention). |
| 2026-09-02 | Initial research. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.