Changelog
Every data update, correction, and methodology change is logged here and in each clinic's own change history. The rating updates whenever the underlying public data changes.
| Date | Subject | Change |
|---|---|---|
| 2026-10-16 | Methodology v1.4.2 | Clarified when dentist names count: a name published by the clinic counts when it lets a patient find the dentist in a professional register; a first name alone is not enough, nor is a first name with a patronymic where surnames are in use. Applied the same day to the clinics whose own channels name their dentists by first name only, which lose the points for dentist names. No other score changes. |
| 2026-10-07 | Methodology v1.4.1 | Added a limit on re-checks made at a clinic's request: the next request from the same clinic about its own page is taken up no sooner than one month after the last re-check made at its request, which is dated in the clinic's change history; requests sent earlier are not processed. Corrections reported by anyone else are handled as before. No score changes. |
| 2026-10-05 | Arrow Dental Centre | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-05 | Deep White Dental Clinic | Google indexing quality measured as partial after a name-and-city web search on 2026-10-05 (own site not listed, though indexed). |
| 2026-10-05 | Deep White Dental Clinic | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-05 | Dentosense Dental Clinic | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-05 | Dr. Gichuki Gitahi Dental Clinic | Google indexing quality measured as poor after a name-and-city web search on 2026-10-05 (no website of its own, none listed). |
| 2026-10-05 | Dr. Gichuki Gitahi Dental Clinic | Other review platforms re-checked on 2026-10-05: the Doctor254 profile cited before is unclaimed and has no reviews, and no profile of the clinic was found on WhatClinic, Dental Departures or Bookimed; changed from yes to no. |
| 2026-10-05 | Dr. Shem Rakewa Dental Centre | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-05 | Empire Dental Clinic | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-05 | Greenleaf Dental Clinic | Other review platforms re-checked on 2026-10-05: the Doctor254 profile cited before is unclaimed and has no reviews, and no profile of the clinic was found on WhatClinic, Dental Departures or Bookimed; changed from yes to no. |
| 2026-10-05 | House of Dentistry | Other review platforms re-checked on 2026-10-05: the Doctor254 profile cited before is unclaimed and has no reviews, and no profile of the clinic was found on WhatClinic, Dental Departures or Trustpilot; changed from yes to no. |
| 2026-10-05 | House of Dentistry | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-05 | Insmile Dental Clinic | Other review platforms re-checked on 2026-10-05: the Doctor254 profile cited before is unclaimed and has no reviews, and no profile of the clinic was found on WhatClinic, Dental Departures or Bookimed; changed from yes to no. |
| 2026-10-05 | Molars Dental Practice | Other review platforms re-checked on 2026-10-05: the Doctor254 profile cited before is unclaimed and has no reviews, and no profile of the clinic was found on WhatClinic, Dental Departures or Trustpilot; changed from yes to no. |
| 2026-10-05 | Molars Dental Practice | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-05 | Nakuru Dental Centre | Read the clinic website (menu and Services page): no separate service pages. |
| 2026-10-05 | Nakuru Dental Centre | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-05 | Summit Dental Care | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-05 | Tooth Doctor Nyali | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Advanced Care Dental Centre | Website structure read on 2026-10-02: no business structured data found; no separate treatment pages. |
| 2026-10-02 | Arrow Dental Centre | Read 5 of the clinic's Google reviews on 2026-10-02: no repeated complaint. |
| 2026-10-02 | Deep White Dental Clinic | Facebook presence checked on 2026-10-02: the clinic's own page is active (latest post 2024-11-04). |
| 2026-10-02 | Deep White Dental Clinic | Read 5 of the clinic's Google reviews on 2026-10-02: a repeated complaint is recorded. |
| 2026-10-02 | Dentosense Dental Clinic | Presence on review platforms checked 2026-10-02: verified BusinessList Kenya page with 1 review. |
| 2026-10-02 | Dr. Shem Rakewa Dental Centre | Presence on review platforms checked 2026-10-02: verified BusinessList Kenya page "The George Dental Centre, Kisumu" at its premises and phone. |
| 2026-10-02 | Dr. Shem Rakewa Dental Centre | Website structure read on 2026-10-02: business structured data found; no separate treatment pages. |
| 2026-10-02 | Empire Dental Clinic | Facebook presence checked on 2026-10-02: the clinic's own page is active (latest post 2026-05-21). |
| 2026-10-02 | Empire Dental Clinic | Presence on review platforms checked 2026-10-02: verified BusinessList Kenya page with 1 review. |
| 2026-10-02 | House of Dentistry | Website structure read on 2026-10-02: business structured data found. |
| 2026-10-02 | House of Dentistry | Read 13 of the clinic's Google reviews on 2026-10-02: the owner replies to reviews, no repeated complaint, no suspicious review pattern. |
| 2026-10-02 | Lake Dental Clinic | Google figures, owner replies and complaint pattern re-read on the clinic's own Google listing (4.8 from 255): the owner answers every review read, and the lowest reviews are about different things. |
| 2026-10-02 | Lake Dental Clinic | Website structure read on 2026-10-02: business structured data found. |
| 2026-10-02 | Molars Dental Practice | Read 10 of the clinic's Google reviews on 2026-10-02: no suspicious review pattern. |
| 2026-10-02 | Nakuru Dental Centre | Presence on review platforms checked 2026-10-02: no profile on WhatClinic, Dental Departures, Bookimed or Trustpilot; Doctor254 and BusinessList Kenya carry only unclaimed directory entries without reviews. |
| 2026-10-02 | Summit Dental Care | Presence on review platforms checked 2026-10-02: no profile on WhatClinic, Dental Departures, Bookimed, Doctor254, BusinessList Kenya or Trustpilot. |
| 2026-10-02 | Summit Dental Care | Website structure read on 2026-10-02: business structured data found. |
| 2026-10-02 | Tabasamu Dental Clinic | Implants, orthodontics, oral surgery and children's dentistry recorded as offered, from the clinic's services page. |
| 2026-10-02 | Tabasamu Dental Clinic | Website structure read on 2026-10-02: no business structured data found; no separate treatment pages. |
| 2026-10-02 | Tooth Doctor Nyali | Presence on review platforms checked 2026-10-02: verified BusinessList Kenya page. |
| 2026-10-01 | Advanced Care Dental Centre | Checked TripAdvisor's own search for the clinic and re-read its website: no TripAdvisor listing and no TripAdvisor link on the site. Searched the review platforms that cover Kenya: found the clinic on Doctor254 and recorded presence on another platform. |
| 2026-10-01 | Dr. Diana Maina & Associates - Dental Clinic | Searched the review platforms that cover Kenya (WhatClinic, Dental Departures, Bookimed, Doctor254): no profile of the clinic on any of them. |
| 2026-10-01 | Dr. Gichuki Gitahi Dental Clinic | Checked TripAdvisor's own search for the clinic: no TripAdvisor listing. Searched the review platforms that cover Kenya: found the clinic on Doctor254 and recorded presence on another platform. |
| 2026-10-01 | Greenleaf Dental Clinic | Checked TripAdvisor's own search for the clinic: no TripAdvisor listing. Searched the review platforms that cover Kenya: found the clinic on Doctor254 and recorded presence on another platform. |
| 2026-10-01 | Greenleaf Dental Clinic | Read the clinic's Facebook page and Instagram in full and its Google listing on 2026-10-01: the clinic's own Instagram shows its X-ray unit; no prices are published on any of its channels. |
| 2026-10-01 | Insmile Dental Clinic | Checked TripAdvisor's own search for the clinic: no TripAdvisor listing. Searched the review platforms that cover Kenya: found the clinic on Doctor254 and recorded presence on another platform. |
| 2026-10-01 | Lake Dental Clinic | Reviews on other platforms re-checked: no profile on WhatClinic, Dental Departures, Bookimed, Doctor254 or Trustpilot; the ratings widget cited earlier only repeated the clinic's Google reviews and the other pages are plain directory listings, so this is now marked no. |
| 2026-10-01 | Nyali Dental Care | Searched the review platforms that cover Kenya (WhatClinic, Dental Departures, Bookimed, Doctor254): no profile of the clinic on any of them. |
| 2026-10-01 | Nyali Dental Care | Phone set to the number the clinic publishes on its own site and Google listing (+254 796 616390), replacing a directory number; contacts re-read on 2026-10-01. |
| 2026-10-01 | Tabasamu Dental Clinic | Checked TripAdvisor's own search for the clinic and re-read its website: no TripAdvisor listing and no TripAdvisor link on the site. Searched the review platforms that cover Kenya (WhatClinic, Dental Departures, Bookimed, Doctor254): no profile of the clinic on any of them. |
| 2026-09-30 | Advanced Care Dental Centre | Re-read 2026-09-30 on the clinic's own channels: website corrected to present (advancedcare.co.ke, linked from its Facebook page, read in full); dentist names corrected to not published, since neither the website, the Facebook page nor the Google listing names a dentist; address and map, service list, English website and contacts now rest on them, and the phone and address are updated to those the clinic publishes; prices recorded as not published, apart from a free consultation offered on Facebook in mid-2026. |
| 2026-09-30 | Deep White Dental Clinic | Re-read 2026-09-30 on the clinic's own website (all pages), Facebook page and Google listing: dentist names corrected to not published, since none of them names a dentist (the name on file came from a directory); contacts now rest on the clinic's own contact page and Google listing. |
| 2026-09-30 | Dentosense Dental Clinic | Re-read 2026-09-30 on the clinic's contact page and Google listing: address and map recorded as published (TSS Tower, with a map pin); contacts now rest on them, and the phone is updated to the clinic's own number, +254 721 393939. |
| 2026-09-30 | Dr. Gichuki Gitahi Dental Clinic | Searched Facebook for the clinic by its name with the city and by its phone number; none of the searches found a page of the clinic. Recorded absence from Facebook. |
| 2026-09-30 | Dr. Gichuki Gitahi Dental Clinic | Re-read 2026-09-30 on the dentist's Google listing: address and map corrected to published (Gate House, Mburu Gichua Road, with a map pin); website, contacts and the dentist's name now rest on it. |
| 2026-09-30 | Greenleaf Dental Clinic | Re-read 2026-09-30 on the clinic's own channels (Google listing, Facebook page, Instagram and the website they link): dentist names corrected to not published, since none of them names a dentist; address and map (Eldoret Daima Towers, Mezzanine 2) and the service list recorded from its Google listing; no working website, so no English website version. |
| 2026-09-30 | Insmile Dental Clinic | Re-read 2026-09-30 on the clinic's own channels (Facebook page: About section and every post of the past year; Google listing): address and map, service list and contacts now rest on them; prices recorded as not published, apart from a consultation fee waived in February 2026; no working website (the domain its posts name does not resolve), so no English website version. |
| 2026-09-30 | Nakuru Dental Centre | Re-read 2026-09-30 on the clinic's website and Google listing: contacts now rest on them, and the phone is updated to the clinic's own number, +254 722 375 820. |
| 2026-09-30 | Nyali Dental Care | Read the Facebook page "Nyali Dental Care": its contact email is that of the clinic's dentist, Dr. Satish Vaghela, but it has had no posts since 2020 and has one review. Recorded: no active presence on Facebook. |
| 2026-09-30 | Tabasamu Dental Clinic | Re-read 2026-09-30 on the clinic's own channels: website corrected to present (tabasamudental.com, linked from its Google listing and Facebook page, read in full); from it the lead dentist's name and qualification, the service list and the English website are recorded; contacts rest on the website, Facebook page and Google listing; prices recorded as not published on any of them (Facebook: a year of posts). |
| 2026-09-29 | Advanced Care Dental Centre | Corrected 2026-09-29: review recency within a year (newest review dated 2026-06-12). |
| 2026-09-29 | Advanced Care Dental Centre | Corrected: found the clinic's own Facebook page (bio matches its Instagram profile) and confirmed it offers a WhatsApp contact button. |
| 2026-09-29 | Advanced Care Dental Centre | Corrected 2026-09-29: address and map published, published prices and the cleaning, filling, crown, implant, consultation and X-ray prices now unverified: the clinic has no website and its social page was not checked for this. |
| 2026-09-29 | Arrow Dental Centre | Corrected 2026-09-29: review count 3759 (was 3392) from the Google listing on 2026-09-26. |
| 2026-09-29 | Deep White Dental Clinic | Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 6 of 31 and the low reviews themselves were not read. |
| 2026-09-29 | Dr. Diana Maina & Associates - Dental Clinic | Corrected 2026-09-29: review recency within a year (newest review dated 2026-06-05). |
| 2026-09-29 | Dr. Diana Maina & Associates - Dental Clinic | Checked TripAdvisor's own search for the clinic's name and re-read the clinic's website: no TripAdvisor listing and no TripAdvisor link on the site. Other review platforms were not checked. |
| 2026-09-29 | Dr. Gichuki Gitahi Dental Clinic | Corrected 2026-09-29: review recency within a year (newest review dated 2026-06-24). |
| 2026-09-29 | Empire Dental Clinic | Corrected 2026-09-29: review count 38 (was 29) from the Google listing on 2026-09-26. |
| 2026-09-29 | Greenleaf Dental Clinic | Confirmed the clinic's own Facebook page; its contact options are limited to Messenger, no WhatsApp. |
| 2026-09-29 | Greenleaf Dental Clinic | Corrected 2026-09-29: dentist specializations listed, address and map published, published prices and the cleaning, filling, crown, implant, consultation and X-ray prices now unverified: the clinic has no website and its social page was not checked for this. |
| 2026-09-29 | Insmile Dental Clinic | Corrected 2026-09-29: review count 10 (was 8) from the Google listing on 2026-09-26; review recency within 3 months (newest review dated 2026-09-24). |
| 2026-09-29 | Insmile Dental Clinic | Corrected: confirmed the clinic's own Facebook page (address and phone match) and found it offers a WhatsApp contact button. |
| 2026-09-29 | Insmile Dental Clinic | Corrected 2026-09-29: address and map published, published prices and the cleaning, filling, crown, implant, consultation and X-ray prices now unverified: the clinic has no website and its social page was not checked for this. |
| 2026-09-29 | Nakuru Dental Centre | Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 4 of 29 and the low reviews themselves were not read. |
| 2026-09-29 | Nyali Dental Care | Checked TripAdvisor's own search for the clinic's name and read the clinic's single-page-app website (its compiled script, not just the empty HTML shell): no TripAdvisor listing and no TripAdvisor link on the site. Other review platforms were not checked. |
| 2026-09-29 | Tabasamu Dental Clinic | Confirmed the clinic's own Facebook page, address matching the card exactly. The page lists both the phone number on file (0740 779 805) and the one on its Google listing (0702 998882) together in the same posts, so the two numbers are not in conflict: the clinic uses more than one line. |
| 2026-09-29 | Tabasamu Dental Clinic | Corrected 2026-09-29: published prices and the cleaning, filling, crown, implant, consultation and X-ray prices now unverified: the clinic has no website and its social page was not checked for this. |
| 2026-09-17 | Advanced Care Dental Centre | Re-read on 2026-09-17: the clinic's Google Business listing (no website found for this practice, reconfirmed; an Instagram profile exists but could not be read). Recorded: the listing's own photos show a genuine pediatric-themed treatment room and branded signage; contact info is phone-only, no WhatsApp; Saturday opening runs a full day matching weekdays, which counts as convenient hours. Still unverified: a published price list, service list beyond what is already on file, equipment, implants/orthodontics/surgery/emergency care, work with international patients, and TripAdvisor or other platform presence. |
| 2026-09-17 | Advanced Care Dental Centre | Search visibility checked on 2026-09-17 for the two remaining standard Kisumu queries: the clinic was not present for "English speaking dentist Kisumu" or "dental implants Kisumu". |
| 2026-09-17 | Advanced Care Dental Centre | Google listing re-read on 2026-09-17. Recorded: the Google listing is not claimed by the practice, so replies to reviews are not possible from it. |
| 2026-09-17 | Arrow Dental Centre | Re-read on 2026-09-17: the clinic's website (service pages for cleaning, fillings, crowns and implants, its Nairobi CBD location page and about page, in English) and its Google listing. Recorded: cleaning, filling and crown prices published; no X-ray price on any page read; CBCT imaging and an emergency contact line documented; a genuine premises photo and a named dentist's photo on the clinic's own site; address published with an embedded map; Google reviews show an owner reply on every readable review and no sign of manipulation in the rating histogram. Still unverified: TripAdvisor presence, whether the clinic documents work with international patients, and whether the clinic's negative reviews share a repeated theme — none of them could be read. |
| 2026-09-17 | Dentosense Dental Clinic | Opening hours re-read on 2026-09-17. Recorded: the clinic publishes Saturday opening hours, which counts as weekend availability. Open on Saturday 8:30 am-12:30 pm, on top of weekdays 8:30 am-4:30 pm; closed Sunday. |
| 2026-09-17 | Dr. Diana Maina & Associates - Dental Clinic | Re-read on 2026-09-17: the clinic's own website (home, about, contact and all seven service pages) and its Google Business listing. Recorded: the reception and waiting-room photos on the Google listing are genuine; the site's own contact page links to its Facebook page; the oral surgery page documents dental implants and the pediatric page documents interceptive orthodontics; no emergency or same-day wording appears anywhere on the site; contact page lists phone numbers only, no WhatsApp; each service page carries a short explanation of what the procedure involves, not just a name. Corrected: the phone number — the clinic's own contact page ("Call US: 0722246095") and its Google listing both publish +254 722 246095; the Eldoret landline previously on file is still listed on the site. Still unverified: TripAdvisor and other review-platform presence, CBCT/3D imaging, and whether the practice documents work with international patients. |
| 2026-09-17 | Dr. Diana Maina & Associates - Dental Clinic | Search visibility checked on 2026-09-17 for the four remaining standard Eldoret queries: the clinic was not present for "English speaking dentist Eldoret", "dental implants Eldoret", "emergency dentist Eldoret" or "Eldoret dental clinic for expats". |
| 2026-09-17 | Dr. Diana Maina & Associates - Dental Clinic | Opening hours re-read on 2026-09-17. Recorded: the clinic publishes Saturday opening hours, which counts as weekend availability. Open on Saturday 8:30 am-1 pm, on top of Mon-Fri 8:30 am-5:30 pm; closed Sunday. |
| 2026-09-17 | Dr. Gichuki Gitahi Dental Clinic | Re-read on 2026-09-17: the clinic's Google Business listing (no website, reconfirmed; still 3 reviews on file). Recorded: none of the three reviews carries an owner reply; only one is negative and it gives no specific complaint, so there is no recurring pattern; contact info is phone-only, no WhatsApp; Saturday opening runs a full day matching weekdays, which counts as convenient hours. Still unverified: whether review patterns are suspicious (too few reviews to judge), photos, a published service or price list, equipment, implants/orthodontics/pediatric/emergency care, and work with international patients. |
| 2026-09-17 | Dr. Gichuki Gitahi Dental Clinic | Search visibility checked on 2026-09-17 for the five standard Nakuru queries: the clinic was not present for "best dentist Nakuru", "English speaking dentist Nakuru", "dental implants Nakuru", "emergency dentist Nakuru" or "Nakuru dental clinic for expats". |
| 2026-09-17 | Dr. Gichuki Gitahi Dental Clinic | Google listing re-read on 2026-09-17. With three reviews on the listing, whether the practice answers reviews and whether complaints recur are left open rather than counted in its favour. |
| 2026-09-17 | Empire Dental Clinic | Opening hours re-read on 2026-09-17. Recorded: the clinic publishes Saturday opening hours, which counts as weekend availability. Open on Saturday 9 am-12:30 pm, on top of Mon-Fri 9 am-5 pm; closed Sunday. |
| 2026-09-17 | Greenleaf Dental Clinic | Re-read on 2026-09-17: the clinic's domain now resolves but only serves a WordPress "site under maintenance" placeholder with no content, so it still does not count as a working website; the Google Business listing was read instead. Recorded: the listing's own photos show a genuine treatment room and reception; contact info is phone-only, no WhatsApp; owner replies to reviews are in detailed English; the listing shows 24-hour opening every day, corroborated by a review describing a late-night emergency visit, so emergency care and convenient hours are now documented. Still unverified: a published price list, service list, equipment, implants/orthodontics/surgery/pediatric care, work with international patients, and TripAdvisor or other platform presence. |
| 2026-09-17 | Greenleaf Dental Clinic | Search visibility checked on 2026-09-17 for the four remaining standard Eldoret queries: present for "best dentist Eldoret", "English speaking dentist Eldoret" and "Eldoret dental clinic for expats"; not present for "dental implants Eldoret". |
| 2026-09-17 | Insmile Dental Clinic | Re-read on 2026-09-17: the clinic's Google Business listing (no website was found for this practice, reconfirmed). Recorded: the listing carries genuine photos of the waiting area and a treatment room; contact info on the listing is phone-only, no WhatsApp; several reviews, all in English, describe treatment being explained to the patient in English; opening hours are a short Saturday half-day with no evenings. Still unverified: a published price list, service list, equipment (X-ray/CBCT), implants/surgery/emergency care, work with international patients, and TripAdvisor or other platform presence. |
| 2026-09-17 | Insmile Dental Clinic | Search visibility checked on 2026-09-17 for the four remaining standard Eldoret queries: present for "English speaking dentist Eldoret" and "Eldoret dental clinic for expats"; not present for "best dentist Eldoret" and "dental implants Eldoret". |
| 2026-09-17 | Insmile Dental Clinic | Opening hours re-read on 2026-09-17. Recorded: the clinic publishes Saturday opening hours, which counts as weekend availability. Open on Saturday 8 am-2 pm, on top of Mon-Fri 8 am-5 pm; closed Sunday. Recorded: the Google listing is not claimed by the practice, so replies to reviews are not possible from it. Corrected: Google rating updated to 4.8 from 8 reviews, read on 2026-09-17 (the entry on file said 5.0 from 6). |
| 2026-09-17 | Nakuru Dental Centre | Opening hours re-read on 2026-09-17. Recorded: the clinic publishes Saturday opening hours, which counts as weekend availability. Open 7 am-7 pm Monday to Saturday, so both evening and weekend hours are published; closed Sunday. |
| 2026-09-17 | Nyali Dental Care | Re-read on 2026-09-17: the clinic's website (home page and its full script bundle) and its Google Business listing. Recorded: the site names four service categories in English; no prices are published anywhere; the listing's photos show real staff and a patient at reception; orthodontics, oral surgery and emergency care are not documented (a "Surgery" section is only a premises photo gallery), while family care for "patients of all ages" documents pediatric care; contact is phone-only, no WhatsApp, no online consultation form; service descriptions are one-line taglines rather than explanations; no structured data and no separate pages per service. Still unverified: on-site equipment (X-ray/CBCT), work with international patients, and TripAdvisor, Facebook or other platform presence. |
| 2026-09-17 | Nyali Dental Care | Search visibility checked on 2026-09-17 for the three remaining standard Mombasa queries: the clinic's own site ranked for "emergency dentist Mombasa"; not present for "dental implants Mombasa" or "Mombasa dental clinic for expats". |
| 2026-09-17 | Nyali Dental Care | Opening hours re-read on 2026-09-17. Recorded: the clinic publishes Saturday opening hours, which counts as weekend availability. Open on Saturday 9 am-12:30 pm, on top of Mon-Fri 9 am-12:30 pm and 2:30-5 pm; closed Sunday. |
| 2026-09-17 | Summit Dental Care | Re-read on 2026-09-17: the clinic's Google listing; the clinic's own website again refused the connection, as it did at the previous check. Recorded from the listing: Saturday opening hours, a rating histogram with a single review below four stars and no sign of manipulation, and patients who travelled from the United States for treatment here, which the clinic acknowledges in its replies. Still unverified: published prices, WhatsApp contact, online consultation booking and structured data — all of which need the website itself. |
| 2026-09-17 | Tabasamu Dental Clinic | Re-read on 2026-09-17: the domain tabasamudental.co.ke still does not resolve (confirmed again via public DNS), so the Google Business listing was read instead. Recorded: the listing's own photos/media show a genuine treatment room and a patient in care; the listing is claimed and publishes a full street address and map location; contact info is phone-only, no WhatsApp (the number published on the listing differs from the number on file; with the website gone there is no second source, so the number on file was left unchanged); owner replies to reviews are in detailed English. Still unverified: a published price list, service list, equipment, implants/orthodontics/surgery/pediatric/emergency care, work with international patients, and TripAdvisor or other platform presence. The dentist named in earlier research is still not confirmed by any source reachable today. |
| 2026-09-17 | Tabasamu Dental Clinic | Search visibility checked on 2026-09-17 for the five standard Mombasa queries: present for "English speaking dentist Mombasa" and "Mombasa dental clinic for expats"; not present for "best dentist Mombasa", "dental implants Mombasa" and "emergency dentist Mombasa". |
| 2026-09-17 | Tabasamu Dental Clinic | Opening hours re-read on 2026-09-17. Recorded: the clinic publishes Saturday opening hours, which counts as weekend availability. Open on Saturday 8 am-2 pm, on top of Mon-Fri 8 am-5 pm; closed Sunday. |
| 2026-09-17 | Tooth Doctor Nyali | Opening hours re-read on 2026-09-17 on the clinic's own site. Recorded: the clinic publishes Saturday opening hours (8:30 am-12:30 pm, alongside Mon-Fri 8:30 am-5 pm), which counts as weekend availability. |
| 2026-09-14 | Molars Dental Practice | Re-verification 2026-09-14 at the clinic's request. The website was read in full (312 pages) and nine criteria were settled from it: the named chief dental surgeon and his qualifications (published as a blog post, which the original collection missed), a published fee for full mouth scaling, CBCT imaging, emergency appointments, children's dentistry, multilingual support with international insurers, WhatsApp, and the absence of LocalBusiness or Dentist structured data. The Google listing was re-read: 4.7 from 3,364 reviews, reviews as recent as August 2026, photographs of the premises; waiting-time complaints recur in recent reviews and the related flag stays. The chief dental surgeon's licence was found on the KMPDC dental register. A Kenya-wide filling price quoted in a blog post was not counted as the clinic's own fee. |
| 2026-09-11 | Deep White Dental Clinic | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2024-11-24. |
| 2026-09-11 | Dr. Diana Maina & Associates - Dental Clinic | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 2 of the 5 reviews read carry a dated reply from the practice, the newest dated 2022-12-10. |
| 2026-09-11 | Dr. Shem Rakewa Dental Centre | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-07-16. |
| 2026-09-11 | Empire Dental Clinic | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-08-09. |
| 2026-09-11 | Greenleaf Dental Clinic | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 4 of the 5 reviews read carry a dated reply from the practice, the newest dated 2025-11-11. |
| 2026-09-11 | Nakuru Dental Centre | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-07-10. |
| 2026-09-11 | Nyali Dental Care | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-04-28. |
| 2026-09-11 | Tabasamu Dental Clinic | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 4 of the 5 reviews read carry a dated reply from the practice, the newest dated 2024-09-09. |
| 2026-09-11 | Tooth Doctor Nyali | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 1 of the 5 reviews read carries a dated reply from the practice, the newest dated 2026-03-31. |
| 2026-09-07 | Methodology v1.4.0 | Narrowed the "Opaque or bait pricing" red flag to what its published definition describes. Until now the flag was applied automatically to every clinic that does not publish a price list — a harsher statement than the evidence supports, since the catalogue defines the flag as complaints about final bills materially exceeding quoted prices, or advertised prices that are not honoured. Not publishing prices is already scored: it costs the clinic points in the price transparency category, and it is not, on its own, evidence of bait pricing. The automatic rule is removed, so the flag and its 2-point penalty come off about 1,300 clinic pages across the index; no clinic gains a flag, and no weight, severity or other scoring rule changed. The flag can still be recorded against a clinic by hand with cited sources, and about 210 clinics carry such an entry today; we are reviewing those entries in a follow-up pass, because some of them were also written for nothing more than an unpublished price list. |
| 2026-09-03 | Advanced Care Dental Centre | Reputation pass: the Maps place page's Reviews tab was read in a browser (6 reviews visible in relevance order, histogram 5/1/0/0/0); reviewRecency=within_3_months, responds=false, complaints=false, suspicious=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-03 | Deep White Dental Clinic | Browser spot-check: rating re-read live and unchanged (4.1 / 31). Phone corrected from +254 20 2184815 - a Nairobi-code number carried over from a 2011-2013 directory entry - to +254 729 993935, which is the number the clinic publishes on deepwhite.co.ke and on its own Google Maps listing. reviewRecency set to within_year from the newest visible review. The reviews name Dr Aisha (three reviews) and, nine and six years back, Dr Deep; the clinic's own website still names no dentist. |
| 2026-09-03 | Deep White Dental Clinic | Reputation pass: the Maps place page's Reviews tab was read in a browser (8 reviews visible in relevance order, histogram 21/3/1/0/6); responds=true, complaints=false, suspicious=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-03 | Dentosense Dental Clinic | Reputation pass: the Maps place page's Reviews tab was read in a browser (8 reviews visible in relevance order, histogram 11/2/0/0/2); reviewRecency=within_year, responds=false, complaints=false, suspicious=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-03 | Dr. Diana Maina & Associates - Dental Clinic | Reputation pass: the Maps place page's Reviews tab was read in a browser (8 reviews visible in relevance order, histogram 3/0/0/0/5); reviewRecency=within_3_months, responds=true, complaints=true, suspicious=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-03 | Dr. Gichuki Gitahi Dental Clinic | Reputation pass: the Maps place page's Reviews tab was read in a browser (3 reviews visible in relevance order, histogram 2/0/0/0/1); reviewRecency=within_3_months, responds=null(noted), complaints=null(noted), suspicious=null(noted). Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-03 | Dr. Shem Rakewa Dental Centre | Browser spot-check: the gmaps1 citation was replaced with the actual business place page (cid 14744264012260165285, "Dr. Shem Dental :Kisumu"), which publishes the 4.9 / 69 rating, the matching phone and the clinic website that the previously cited Plus Code page could not show. Rating and review count re-read live and unchanged; geo unchanged, because both URLs carry the same coordinates. reviewRecency set to within_3_months from the newest visible review. |
| 2026-09-03 | Dr. Shem Rakewa Dental Centre | Reputation pass: the Maps place page's Reviews tab was read in a browser (10 reviews visible in relevance order, histogram 63/5/1/0/0); responds=true, complaints=false, suspicious=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-03 | Empire Dental Clinic | Reputation pass: the Maps place page's Reviews tab was read in a browser (8 reviews visible in relevance order, histogram 27/1/0/0/1); reviewRecency=within_3_months, responds=true, complaints=false, suspicious=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-03 | Greenleaf Dental Clinic | Reputation pass: the Maps place page's Reviews tab was read in a browser (8 reviews visible in relevance order, histogram 19/1/0/0/2); reviewRecency=within_year, responds=true, complaints=false, suspicious=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-03 | Insmile Dental Clinic | Reputation pass: the Maps place page's Reviews tab was read in a browser (6 reviews visible in relevance order, histogram 6/0/0/0/0); reviewRecency=within_year, responds=false, complaints=false, suspicious=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-03 | Methodology v1.3.1 | Clarified that the publication criteria refer to the clinic’s own channels: a service list, the names of the dentists and a price list count when the clinic itself publishes them (its website, its social profiles or its own Google Business profile) — registers, directories and review sites do not, and a time-limited promotional offer is not a price list. Added a third state for a dentist’s licence, "checked, not found in the public register": a dentist we searched for in the national register and did not find is now recorded as checked-but-unverified with the date of the check, instead of being shown either as "not checked yet" or as the "not published" red flag. Neither change alters any weight or penalty; the red-flag rule still fires only on a verified negative. Also corrected the wording of the penalty note under the ranking table, which rendered as "20−" in right-to-left dictionaries. |
| 2026-09-03 | Nakuru Dental Centre | Reputation pass: the Maps place page's Reviews tab was read in a browser (8 reviews visible in relevance order, histogram 24/0/1/0/4); reviewRecency=within_3_months, responds=true, complaints=false, suspicious=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-03 | Nyali Dental Care | Reputation pass: the Maps place page's Reviews tab was read in a browser (8 reviews visible in relevance order, histogram 33/5/1/0/2); responds=true, complaints=false, suspicious=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-03 | Tabasamu Dental Clinic | Reputation pass: the Maps place page's Reviews tab was read in a browser (8 reviews visible in relevance order, histogram 10/0/0/0/4); reviewRecency=within_year, responds=true, complaints=true, suspicious=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-03 | Tooth Doctor Nyali | Reputation pass: the Maps place page's Reviews tab was read in a browser (8 reviews visible in relevance order, histogram 78/0/0/0/3); reviewRecency=within_3_months, responds=true, complaints=false, suspicious=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-02 | Advanced Care Dental Centre | Initial research. |
| 2026-09-02 | Advanced Care Dental Centre | Live Google Maps rating/review count and geo added (matched by distinctive name + paediatric focus, despite a non-matching phone); 3 of 5 canonical aiVisibility queries positive. |
| 2026-09-02 | Deep White Dental Clinic | Initial research. |
| 2026-09-02 | Deep White Dental Clinic | Live Google Maps rating/review count and geo added (matched by distinctive practice name, despite a dentist-name and phone discrepancy flagged in notes); 5 canonical aiVisibility queries checked — not visible, left null. |
| 2026-09-02 | Dentosense Dental Clinic | Initial research. |
| 2026-09-02 | Dentosense Dental Clinic | Live Google Maps rating/review count and geo added; 5 canonical aiVisibility queries checked (all true). |
| 2026-09-02 | Dr. Diana Maina & Associates - Dental Clinic | Initial research. |
| 2026-09-02 | Dr. Diana Maina & Associates - Dental Clinic | Live Google Maps rating/review count and geo added (matched by exact address); 1 of 5 canonical aiVisibility queries positive. |
| 2026-09-02 | Dr. Gichuki Gitahi Dental Clinic | Initial research. |
| 2026-09-02 | Dr. Gichuki Gitahi Dental Clinic | Live Google Maps rating/review count and geo added (matched by exact address+phone); 5 canonical aiVisibility queries checked — not visible, left null. |
| 2026-09-02 | Dr. Shem Rakewa Dental Centre | Initial research. |
| 2026-09-02 | Dr. Shem Rakewa Dental Centre | Live Google Maps rating/review count and geo added (matched by exact phone, distinguished from a namesake Maps profile); 3 of 5 canonical aiVisibility queries positive. |
| 2026-09-02 | Empire Dental Clinic | Initial research. |
| 2026-09-02 | Empire Dental Clinic | Live Google Maps rating/review count and geo added; 5 canonical aiVisibility queries checked (all true, incl. Google AI Overview mention). |
| 2026-09-02 | Greenleaf Dental Clinic | Initial research. |
| 2026-09-02 | Greenleaf Dental Clinic | Live Google Maps rating/review count and geo added (matched by exact phone); 1 of 5 canonical aiVisibility queries positive. |
| 2026-09-02 | Insmile Dental Clinic | Initial research. |
| 2026-09-02 | Insmile Dental Clinic | Live Google Maps rating/review count and geo added (matched by exact phone); 1 of 5 canonical aiVisibility queries positive. |
| 2026-09-02 | Nakuru Dental Centre | Initial research. |
| 2026-09-02 | Nakuru Dental Centre | Live Google Maps rating/review count and geo added, own website found; 5 canonical aiVisibility queries checked (all true). |
| 2026-09-02 | Nyali Dental Care | Initial research. |
| 2026-09-02 | Nyali Dental Care | Live Google Maps rating/review count and geo added (matched by dentist name in reviews); 2 of 5 canonical aiVisibility queries positive, 3 left null (not seen). |
| 2026-09-02 | Tabasamu Dental Clinic | Initial research. |
| 2026-09-02 | Tabasamu Dental Clinic | Live Google Maps rating/review count and geo added (matched by address+website, not phone); 5 canonical aiVisibility queries checked — not visible, left null. |
| 2026-09-02 | Tooth Doctor Nyali | Initial research. |
| 2026-09-02 | Tooth Doctor Nyali | Live Google Maps rating/review count and geo added; 5 canonical aiVisibility queries checked (all true). |
| 2026-08-26 | House of Dentistry | Link-rot cleanup 2026-08-26: pruning 1 dead source(s) confirmed unreachable in an external-link check (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. s4 [https://kmhfr.health.go.ke/public/facilities/f1c6f818-b839-428c-a20e-9f07685f8505]: https://kmhfr.health.go.ke/public/facilities/f1c6f818-b839-428c-a20e-9f07685f8505 (attempt1: Connect Timeout Error (attempted address: kmhfr.health.go.ke:443, timeout: 10000ms); attempt2 (+30s): Connect Timeout Error (attempted address: kmhfr.health.go.ke:443, timeout: 10000ms), other->stable-dead on recheck) |
| 2026-08-26 | House of Dentistry | Link-rot cleanup 2026-08-26: KMHFR registry page (s4) confirmed dead. Kenya Master Health Facility Registry (kmhfr.health.go.ke / kmhfl.health.go.ke) confirmed genuinely dead (ECONNREFUSED, both subdomains resolve to the same unreachable IP 41.89.93.173 - looks like the whole government registry is down) - no live successor found. Its sole citation (onOtherPlatforms) re-declared onto the already-live well-reviewed.Online source (s2); s4 pruned. |
| 2026-08-25 | Arrow Dental Centre | Re-verification 2026-08-25: confirmed website live, address unchanged, not permanently closed; rating moved 4.7->4.6 and review count increased 2800->3392; recorded pin coordinates. Note: Google-listed phone (+254 748 095243) differs from clinic-site-confirmed WhatsApp number kept on file; not overwritten given site confirms stored number. |
| 2026-08-25 | Arrow Dental Centre | License verification 2026-08-25 against KMPDC registers: clinic facility license found under 'Arrow Dental Limited'; named dentist Dr. Chege Mbiu matched to Dr JAMES CHEGE MBIU. |
| 2026-08-25 | House of Dentistry | Re-verification 2026-08-25: confirmed website live, address/phone unchanged, not permanently closed; recorded Google review count increase 231->237 (rating steady 4.9) and pin coordinates. |
| 2026-08-25 | House of Dentistry | License verification 2026-08-25 against KMPDC registers: clinic facility license found under 'House Of Dentistry Limited'; Dr. Priscah Maoga matched, but chief dentist/CEO Dr. Mercy Oira Abenga left null as the closest register entry (Mercy Nyanchama Oira) does not carry the surname 'Abenga'. |
| 2026-08-25 | Lake Dental Clinic | Re-verification 2026-08-25: confirmed website live, address/phone unchanged, not permanently closed; recorded large Google review count increase 65->244 (rating steady 4.8) and pin coordinates. |
| 2026-08-25 | Lake Dental Clinic | License verification 2026-08-25 against KMPDC registers: clinic facility license found (Nairobi branch, plus a separate Kisumu branch registration); 2 of 3 named dentists matched, 1 (Clive Onenchan, the Kisumu resident dentist) not found in the register. |
| 2026-08-25 | Methodology v1.3.0 | Corrected how the two licensing red flags are applied ("Clinic operating licence not published" and "Dentists / their licences not listed"). Previously they were applied whenever licensing data was absent from our records, which treated unchecked data as a negative finding — contrary to the methodology's own rule that unverified data is a fact about our coverage, not about the clinic. Both flags now apply only where we have verified that the information is not published. Manual licensing flags that rested on unverified data were removed from the affected clinics. No other scoring rules changed; most scores rise because the incorrect penalty is removed. |
| 2026-08-25 | Molars Dental Practice | Re-verification 2026-08-25: confirmed website live, name/address/phone unchanged (CBD branch), not permanently closed; recorded Google review count increase 3309->3356 (rating steady 4.7) and pin coordinates. |
| 2026-08-25 | Molars Dental Practice | License verification 2026-08-25 against KMPDC registers, re-audited 2026-08-25 against the raw register HTML after an adversarial refutation: clinicLicense CORRECTED from 01***5 to 01***9, the number on the register row whose facility name is exactly 'Molars Dental Practice Limited' (the 01***5 row is a double-spaced near-duplicate and that masked number is shared with 294 other facilities including Parkview Dental Centre Limited). Named dentist Dr. Samwel matched to Dr SAMWEL ONDIEKI CHWEYA (re-verified, unchanged). |
| 2026-08-25 | Summit Dental Care | Re-verification 2026-08-25: confirmed address/phone unchanged via Google Maps profile (site itself returned HTTP 403 to automated fetch, so 'website live' not independently confirmed by direct open), not permanently closed; recorded Google review count increase 127->129 (rating steady 5.0) and pin coordinates. |
| 2026-08-25 | Summit Dental Care | License verification 2026-08-25 against KMPDC registers, re-audited 2026-08-25 against the raw register HTML: clinic facility license re-verified unchanged (exact-name row 'SUMMIT DENTAL CARE LIMITED' | 02***0); 3 of 4 named dentists matched and re-verified unchanged. Dr. Vaghela Sailesh stays null, but its note was corrected — the register holds five Vaghela entries, not the two the prior note claimed; the published name order still does not resolve between the two 'Sailesh' middle-name entries. |
| 2026-08-23 | Methodology v1.2.0 | Added an informational "Sedation & general anaesthesia" availability field to every clinic and a new "Sleep Dentistry (Sedation / GA)" list, for patients who cannot tolerate — or would rather not be awake for — treatment. This field is informational and does not change any transparency score. |
| 2026-07-08 | Arrow Dental Centre | Added Licensing & Credentials (methodology v1.1): clinic licence and dentists/their licence numbers. |
| 2026-07-08 | House of Dentistry | Added Licensing & Credentials (methodology v1.1): clinic licence and dentists/their licence numbers. |
| 2026-07-08 | Lake Dental Clinic | Added Licensing & Credentials (methodology v1.1): clinic licence and dentists/their licence numbers. |
| 2026-07-08 | Methodology v1.1.0 | Added licensing transparency: clinics are now penalised when they do not publish their operating licence, or do not list their dentists together with their professional licence numbers. Each clinic page now shows a Licensing & Credentials section. |
| 2026-07-08 | Molars Dental Practice | Added Licensing & Credentials (methodology v1.1): clinic licence and dentists/their licence numbers. |
| 2026-07-08 | Summit Dental Care | Added Licensing & Credentials (methodology v1.1): clinic licence and dentists/their licence numbers. |
| 2026-07-04 | Arrow Dental Centre | Initial data collection. |
| 2026-07-04 | House of Dentistry | Initial data collection. |
| 2026-07-04 | Lake Dental Clinic | Initial data collection. |
| 2026-07-04 | Molars Dental Practice | Initial data collection. |
| 2026-07-04 | Summit Dental Care | Initial data collection. |
| 2026-07-03 | Methodology v1.0.0 | Initial public methodology. |