Dr. Shem Rakewa Dental Centre

According to our open methodology, this clinic scored 58.3/100 for transparency, reputation, service accessibility, and digital visibility.

Overall rank: #7 of 18 ranked clinics · Last checked: 3 September 2026

58.3/100

Positions by Rating Profile

  • Overall Transparency & Trust#758.3/100
  • Best for Expats#756.3/100
  • Best for Dental Implants#851/100
  • Best for Emergency Dental Carenot ranked
  • Best Price Transparency#741/100
  • Best English-speaking Clinics#761/100
  • Best for Families / Children#760.5/100
  • Sleep Dentistry (GA / deep sedation)not ranked

General Anaesthesia & Deep Sedation

Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.

  • ? General anaesthesia / deep sedation (sleep dentistry) — Not verified

See all clinics offering sleep dentistry →

Summary

Dr. Shem Rakewa Dental Centre, founded 2017, operates from Kisumu Megacity with a second branch at Freedom Heights, Langata Road, Nairobi. The clinic lists over 10 staff and offers pediatric, general, orthodontic, implant and cosmetic dentistry, accepting a broad range of Kenyan insurers.

Secondary phone 0768 020 319. Hours: Mon-Fri 9:00am-6:00pm, Sat-Sun 8:00am-1:00pm. The site states its main facility is registered with the Medical Practitioners and Dentists Board as “Dr.Shem Rakewa Dental centre”, and the KMPDC facility register confirms exactly that (see licensing), as well as Dr. Rakewa's own practitioner licence. Live Google Maps has a listing titled "Dr. Shem Dental :Kisumu" (4.9, 69 reviews) whose phone (+254 732 224624) matches exactly; a separate, lower-rated Maps profile "Dr. Shem Rakewa Dental Clinic" (4.2, 6 reviews, Market Milimani) also exists under the practice's own name but with a non-matching phone — treated as a namesake/duplicate listing, not used here. Checked 2026-09-02: the Maps URL cited on this card is a Plus Code location page rather than the business listing — flagged for a browser spot-check. Parts of the site are unfinished template placeholder (Lorem ipsum in the hero and testimonial blocks); no weight was given to any of it. Browser spot-check 2026-09-03: the business listing was opened and its place URL recovered - it publishes 4.9 / 69, the phone +254 732 224624, the site drshemdental.com and the location "VQVC+49, Kisumu, located in Mega City Mall", confirming the identity the 2026-09-02 pass could only infer. The citation defect is closed. The owner replies to reviews on that page (three of three visible reviews carry an owner response), which is recorded here rather than scored, since respondsToReviews was outside this pass.

Strengths

  • Information Transparency: 18 of 20 points.
  • Reputation & Reviews: 17 of 20 points.
  • No red flags identified in public sources.

Weaknesses

  • Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)

Score Breakdown

Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).

Information Transparency

18 / 20

Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.

✓ Has a working website Its own website, given on its Google listing, with its Kisumu and Langata branches; some template placeholder text is still left on it. [s1] [shem-rakewa-dental-centre-g6] 4/4
✓ Dentist names listed Dr. Shem Rakewa named as proprietor; 10+ other staff mentioned but not individually named. [s1] 3/3
✓ Dentist specializations listed Pediatric dentistry, orthodontics, implants, cosmetic dentistry listed as service areas. [s1] 2/2
? Real clinic photos 0/2
✓ Service list published [s1] 3/3
✓ Clear contact details [s1] 2/2
✓ English website version [s1] 2/2
✓ Address and map published Both branch addresses published on the site (Kisumu Megacity Ground Floor; Freedom Heights, Langata Rd, Mezzanine Floor). [s1] 2/2

Price Transparency

0 / 15

Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.

✗ Prices or price ranges published Service list published with no figures attached. [s1] 0/3
✗ Cleaning price listed [s1] 0/2
✗ Filling price listed [s1] 0/2
✗ Crown price listed [s1] 0/2
✗ Implant price listed [s1] 0/2
✗ Consultation price listed [s1] 0/2
✗ X-ray / imaging price listed [s1] 0/2

Reputation & Reviews

17 / 20

Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.

◐ Google rating (Bayesian-adjusted) As of 2026-09-03, live Google Maps place page for "Dr. Shem Dental :Kisumu", read in a browser: 4.9 across 69 reviews - unchanged from the 2026-09-02 reading. [gmaps1] 5/6
◐ Google review volume As of 2026-09-03, live Google Maps place page, read in a browser; unchanged. [gmaps1] 1.5/3
✓ Review recency Newest review rendered on the Maps place page on 2026-09-03 is dated one month ago. [gmaps1] 3/3
✓ Clinic responds to reviews Read on the clinic's own Google listing on 2026-09-11: the practice has answered 5 of the 5 reviews shown there (69 published in total), most recently on 2026-07-16. One reply reads: "Thank you for visiting us Mr. Vitalis, we appreciate your review. Be blessed.". [gmaps1] [gm-replies] 2/2
✓ No recurring complaints None of the 10 visible reviews is negative; the lowest is a four-star. No concrete issue recurs. The histogram holds no one-star or two-star review at all, so there is no negative tail for relevance order to hide. Sample: the 10 reviews Google Maps rendered on the place page's Reviews tab on 2026-09-03, read in a browser, in Google's relevance order — Maps' "Sort reviews" control would not open (clicked by element reference and by a dispatched in-page click(); the menu never opened), so no newest-first ordering was available. Published star histogram 5★→1★: 63/5/1/0/0, which sums to the 69 reviews in the place header. [gmaps1] 2/2
✓ No suspicious review patterns The histogram retains a four-star block (5) and a three-star (1), dates run from one month to three years with no burst, wording is individual, reviewer accounts hold 1-40 reviews, and the owner has answered all ten visible reviews. Sample: the 10 reviews Google Maps rendered on the place page's Reviews tab on 2026-09-03, read in a browser, in Google's relevance order — Maps' "Sort reviews" control would not open (clicked by element reference and by a dispatched in-page click(); the menu never opened), so no newest-first ordering was available. Published star histogram 5★→1★: 63/5/1/0/0, which sums to the 69 reviews in the place header. [gmaps1] 2/2
✓ Active Facebook presence Facebook and Twitter (@DrShemRakewa) linked from the site. [s1] 1/1
✗ TripAdvisor presence No TripAdvisor listing found via its search for "Dr Shem Rakewa Dental Centre Kisumu" and "Shem Rakewa"; the clinic's site does not link to TripAdvisor (checked 2026-10-02 and 2026-10-05). [shem-rakewa-dental-centre-tripadvisor] [shem-rakewa-dental-centre-tripadvisor-2] 0/0.5
✓ Other review platforms BusinessList Kenya: verified business page under the name "The George Dental Centre, Kisumu", managed by Dr. Rakewa Shem, at Mega City Mall, ground floor, with the clinic's phone; no reviews there yet. [shem-rakewa-dental-centre-presence] 0.5/0.5

Medical Infrastructure

7.5 / 15

The range of publicly documented equipment and services. This measures documented availability, not clinical quality.

? On-site X-ray 0/2
? CBCT (3D imaging) 0/2
✓ Implantology [s1] 2/2
✓ Orthodontics Braces. [s1] 2/2
✓ Oral surgery Tooth extraction listed; Dr. Rakewa's own KMPDC registration is in Oral and Maxillofacial Surgery. [s1] 2/2
✓ Pediatric dentistry [s1] 1.5/1.5
? Emergency care Left unverified after re-reading the site 2026-09-02: it advertises '24/7 support' as a contact promise, not an emergency dental service, and there is no emergency page. Not credited. 0/1.5
? Works with international patients 0/2

Communication & Service

5.5 / 10

How easy it is to contact the clinic, get answers, and book - especially for international patients.

? WhatsApp / LINE available 0/2
? Response speed 0/1.5
✓ English spoken [s1] 2.5/2.5
✓ Pre-visit consultation possible Online appointment booking available. [s1] 1.5/1.5
? Clear service explanations 0/1
✓ Convenient opening hours Open all seven days (weekday hours longer than weekend). [s1] 1.5/1.5

AI & Search Visibility

4.5 / 10

Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Kenya", "English speaking dentist Kenya", "dental implants Kenya", "emergency dentist Kenya", "Kenya dental clinic for expats".

✓ Mentioned for: best dentist Kenya Dentist's own Facebook page and a third-party clinic page profiling "Dr. Shem Rakewa" by name appear in results. [search-best] 1/1
✓ Mentioned for: English speaking dentist Kenya [search-english] 1/1
✓ Mentioned for: dental implants Kenya The matched "Dr. Shem Dental :Kisumu" listing itself appears in the Local Pack for this query. [search-implants] 1/1
? Mentioned for: emergency dentist Kenya Only the separate namesake Maps listing (Market Milimani, non-matching phone) appeared for this query; not credited. 0/1
? Mentioned for: Kenya dental clinic for expats 0/1
✓ Structured data on website Home page HTML carries JSON-LD of schema.org type Dentist, Organization. [shem-rakewa-dental-centre-site] 1.5/1.5
? Google indexing quality 0/2
✗ Dedicated service pages Treatments are described on one /our-services/ page; the sitemap has no per-treatment pages (about, contact, blog, team and appointment pages only). [shem-rakewa-dental-centre-site-2] [shem-rakewa-dental-centre-site-3] 0/1.5

Licensing & Credentials

Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.

Clinic operating licence: 01***1 (KMPDC – Register of Licensed Private Health Facilities) (KMPDC Register of Licensed Private Health Facilities, re-parsed in full 2026-09-02: 'DR. SHEM RAKEWA DENTAL CLINIC' | 01***1 | Dental Clinic | Level 2 | County KISUMU | postal 386 40100 KISUMU | ACTIVE. The clinic's own site states the same thing in its own words: 'Our main dental health care facility is registered by the medical practitioners and dentists board as “Dr.Shem Rakewa Dental centre”.' The earlier 'not found' verdict on this card was an artefact of a truncated read of the register (only the first ~1,000 of 7,170 rows were visible); this row is at a later index.) [shem-rakewa-dental-centre-lic]

Dentists & professional licences

DentistSpecializationLicence No.Notes
Dr. Shem Brian Olieth Rakewa [s1] [shem-rakewa-dental-centre-doclic]Oral and Maxillofacial Surgery (Senior Registrar)KMPDC B1**8The KMPDC public register prints practitioner numbers partly masked; the number is shown here exactly as the register prints it.

Red Flags

No red flags identified in the public sources we reviewed.

Data We Could Not Verify

  • Information Transparency: Real clinic photos
  • Medical Infrastructure: On-site X-ray
  • Medical Infrastructure: CBCT (3D imaging)
  • Medical Infrastructure: Emergency care
  • Medical Infrastructure: Works with international patients
  • Communication & Service: WhatsApp / LINE available
  • Communication & Service: Response speed
  • Communication & Service: Clear service explanations
  • AI & Search Visibility: Mentioned for: emergency dentist Kenya
  • AI & Search Visibility: Mentioned for: Kenya dental clinic for expats
  • AI & Search Visibility: Google indexing quality

Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.

Contact Information

Websitehttps://drshemdental.com/
Phone+254 732 224 624
Google MapsMap listing
AddressKisumu Megacity, Ground Floor, Kisumu, Kenya

Contact details are provided for identification only and may change; verify with the clinic directly.

Sources

IDSourceWhat it supportsAccessed
s1https://drshemdental.com/Address, contacts, dentist name, branches, services, hours, insurance accepted2026-09-02
shem-rakewa-dental-centre-lichttps://registers.kmpdc.go.ke/healthFacilities/getLicensedPrivateHe…Row: DR. SHEM RAKEWA DENTAL CLINIC | 01***1 | 386 40100 KISUMU | Private | DENTAL CLINIC | LEVEL 2 | KISUMU | ACTIVE (independent parse of the complete 7,170-row register, 2026-09-02)2026-09-02
shem-rakewa-dental-centre-doclichttps://registers.kmpdc.go.ke/localPractitioners/getLicensedDentalP…Register row: 'Dr SHEM BRIAN OLIECH RAKEWA', BDS(Moi)2012, MDS(Oral & Max)(Nairobi)2026, Oral and Maxillofacial Surgery, Senior Registrar, status ACTIVE2026-09-02
gmaps1https://www.google.com/maps?cid=14744264012260165285Google Maps place page for the business listing "Dr. Shem Dental :Kisumu", opened in a browser on 2026-09-03. It publishes 4.9 across 69 reviews, the address VQVC+49, Kisumu (Located in: Mega City Mall), the phone +254 732 224624 and the website drshemdental.com - all matching this card. Replaces the Plus Code location page cited until 2026-09-02, which could not itself display any of those values; the coordinates are unchanged because the Plus Code page and the business listing share them exactly.2026-09-03
search-besthttps://www.google.com/search?q=best+dentist+Kisumusearch: dentist's own Facebook page "Dr. Shem Rakewa Dental Clinic" and platinumdentalclinic.co.ke profile page "Meet Dr. Shem Rakewa" both in page-1 results2026-09-02
search-englishhttps://www.google.com/search?q=English+speaking+dentist+Kisumusearch: platinumdentalclinic.co.ke profile page "Meet Dr. Shem Rakewa" in page-1 organic results2026-09-02
search-implantshttps://www.google.com/search?q=dental+implants+Kisumusearch: the matched Maps listing "Dr. Shem Dental :Kisumu" appears directly in the Local Pack2026-09-02
gm-replieshttps://www.google.com/maps?cid=14744264012260165285&hl=enReviews read on the clinic's Google listing 2026-09-11: 5 of 5 carry a reply from the practice, newest 2026-07-162026-09-11
shem-rakewa-dental-centre-presencehttps://www.businesslist.co.ke/company/145327/the-george-dental-cen…BusinessList Kenya company page "The George Dental Centre, Kisumu", read 2026-10-02: listing marked "Verified" (with the platform 9+ years), company manager Dr. Rakewa Shem, location Mega City Mall, Ground Floor, off Nairobi-Kisumu Road, mobile 0732 224 624 (the clinic's phone and premises), with its own description, services and prices; no reviews yet2026-10-02
shem-rakewa-dental-centre-sitehttps://drshemdental.com/Home page HTML read 2026-10-02: JSON-LD block with @type Dentist, Organization (alongside WebSite, WebPage, ImageObject, Person)2026-10-02
shem-rakewa-dental-centre-site-2https://drshemdental.com/Home page read 2026-10-02: menu with Home, About us, Services, Latest news, Collection and Contact us; one services page2026-10-02
shem-rakewa-dental-centre-site-3https://drshemdental.com/page-sitemap.xmlPage sitemap read 2026-10-02: home, /our-services/, /about-us/, /contact/, /careers/, /collection/, /blogs/, /appointments/, /faqs/ and shop pages; no per-treatment pages2026-10-02
shem-rakewa-dental-centre-g6https://drshemdental.com/The clinic's website, read 2026-10-02: "Dr. Shem Dental Clinic", Kisumu Megacity ground floor and Langata Freedom Heights branches, phones 0732-224-624 and 0768 020 319, drshemrakewadental@gmail.com; a form widget still shows template "Lorem ipsum" text. Its Google listing (Dr. Shem Dental: Kisumu, 4.9 from 69 reviews) gives this website2026-10-02
shem-rakewa-dental-centre-tripadvisorhttps://www.tripadvisor.com/TypeAheadJson?action=API&query=Dr%20She…TripAdvisor's own search, read 2026-10-02: 12 suggestions for "Dr Shem Rakewa Dental Centre Kisumu" (6 attractions, 6 hotels), none of them a dental practice in or near Kisumu; 12 suggestions for "Shem Rakewa" (5 attractions, 7 hotels), none of them a dental practice in or near Kisumu; no listing for this clinic2026-10-02
shem-rakewa-dental-centre-tripadvisor-2https://drshemdental.com/Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page2026-10-05

Change History

DateChange
2026-10-05TripAdvisor presence checked on 2026-10-05: no listing found for this clinic.
2026-10-02Website structure read on 2026-10-02: business structured data found; no separate treatment pages.
2026-10-02Presence on review platforms checked 2026-10-02: verified BusinessList Kenya page "The George Dental Centre, Kisumu" at its premises and phone.
2026-09-11Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-07-16.
2026-09-03Reputation pass: the Maps place page's Reviews tab was read in a browser (10 reviews visible in relevance order, histogram 63/5/1/0/0); responds=true, complaints=false, suspicious=false. Rating and review count reproduced from the histogram, unchanged.
2026-09-03Browser spot-check: the gmaps1 citation was replaced with the actual business place page (cid 14744264012260165285, "Dr. Shem Dental :Kisumu"), which publishes the 4.9 / 69 rating, the matching phone and the clinic website that the previously cited Plus Code page could not show. Rating and review count re-read live and unchanged; geo unchanged, because both URLs carry the same coordinates. reviewRecency set to within_3_months from the newest visible review.
2026-09-02Live Google Maps rating/review count and geo added (matched by exact phone, distinguished from a namesake Maps profile); 3 of 5 canonical aiVisibility queries positive.
2026-09-02Initial research.

A question or a correction?

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