Tooth Doctor Nyali
According to our open methodology, this clinic scored 65.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #6 of 18 ranked clinics · Last checked: 3 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#665.6/100
- Best for Expats#662/100
- Best for Dental Implants#461/100
- Best for Emergency Dental Care#564.5/100
- Best Price Transparency#543.4/100
- Best English-speaking Clinics#665.3/100
- Best for Families / Children#667.1/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Tooth Doctor Nyali is a dental clinic at Nyali Cinemax Building on Main Nyali Road, Mombasa, run by UK-trained dentist Dr. Kunal Shah. It publishes a broad service list (implants, Invisalign orthodontics, pediatric care, emergency dentistry, oral surgery, root canal, crowns/bridges, dentures, veneers, whitening) but no prices.
Secondary phone +254 701 534 540. Hours: Mon-Fri 8:30am-5:00pm, Sat 8:30am-12:30pm (closed Sunday). Site mentions a mini X-ray machine; no mention of CBCT or sedation/GA. Verified 2026-09-02: the site links its own Google Maps listing by place id (cid 16655256488471696818 = 0xE7235B886E6015B2), which is exactly the listing cited here. The site also embeds a Google review widget reading '4.9 based on 45 reviews' — the rating matches the live Maps figure recorded on this card exactly, while the count is lower, consistent with a cached widget (its newest displayed review is from July 2023). The clinic's own marketing carries superlatives that were deliberately not carried into this card.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 17 of 20 points.
- AI & Search Visibility: 8 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Kunal Shah named as the treating dentist. [s1] | 3/3 |
| ✗ | Dentist specializations listed The team page publishes qualifications (BDS Liverpool 2013, MFDS RCPS Glasgow) and declared special interests in restorative dentistry, cosmetic solutions and implantology, but no formal specialist registration — and the page itself says the practice is still recruiting specialists (perio, endo). KMPDC lists Dr Shah under General Practice. [s1] [site-team] | 0/2 |
| ✓ | Real clinic photos Practice Tour page carries photographs of the clinic’s own rooms, hosted on its own domain. [site-tour] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] [dir1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published The site publishes the street address and links its own Google Maps listing twice — maps.google.com/?cid=16655256488471696818 and a g.page short link. That cid is 0xE7235B886E6015B2 in hex, i.e. exactly the place id in the Maps URL cited on this card, so the clinic itself confirms the listing match. [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) [gmaps1] | 5/6 |
| ◐ | Google review volume [gmaps1] | 1.5/3 |
| ✓ | Review recency Newest review rendered on the Maps place page on 2026-09-03 is dated "a month ago"; the bucket recorded is never better than the page proves. Sample: the 8 reviews Google Maps rendered on the place page's Reviews tab on 2026-09-03, read in a browser, in Google's relevance order — Maps' "Sort reviews" control would not open (clicked by element reference and by a dispatched in-page click(); the menu never opened), so no newest-first ordering was available. Published star histogram 5★→1★: 78/0/0/0/3, which sums to the 81 reviews in the place header. [gmaps1] | 3/3 |
| ✓ | Clinic responds to reviews Read on the clinic's own Google listing on 2026-09-11: the practice has answered 1 of the 5 reviews shown there (81 published in total), most recently on 2026-03-31. One reply reads: "Thank you for your feedback. We’re sorry to hear that you feel disappointed, and we would like to clarify the sequence of events to provide context...". [gmaps1] [gm-replies] | 2/2 |
| ✓ | No recurring complaints Of the 8 visible reviews only one is negative (a one-star about a 30-minute appointment slot being too short); no concrete issue is raised twice. Sample: the 8 reviews Google Maps rendered on the place page's Reviews tab on 2026-09-03, read in a browser, in Google's relevance order — Maps' "Sort reviews" control would not open (clicked by element reference and by a dispatched in-page click(); the menu never opened), so no newest-first ordering was available. Published star histogram 5★→1★: 78/0/0/0/3, which sums to the 81 reviews in the place header. [gmaps1] | 2/2 |
| ✓ | No suspicious review patterns The histogram keeps its one-star block (3 of 81) unremoved, the eight visible reviews are individually worded and describe different treatments, dates run from one month to a year with no burst, and the reviewer accounts hold 2-124 reviews. Recorded as a caveat rather than a verdict: the distribution is bimodal - 78 five-star and 3 one-star with nothing at all at four, three or two stars. Sample: the 8 reviews Google Maps rendered on the place page's Reviews tab on 2026-09-03, read in a browser, in Google's relevance order — Maps' "Sort reviews" control would not open (clicked by element reference and by a dispatched in-page click(); the menu never opened), so no newest-first ordering was available. Published star histogram 5★→1★: 78/0/0/0/3, which sums to the 81 reviews in the place header. [gmaps1] | 2/2 |
| ✓ | Active Facebook presence Facebook page facebook.com/toothdoctornyali linked from the site, alongside Instagram, YouTube and Twitter (@ToothDoctorke). [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Tooth Doctor Nyali Mombasa" and "Tooth Nyali"; the clinic's site does not link to TripAdvisor (checked 2026-10-02 and 2026-10-05). [tooth-doctor-nyali-tripadvisor] [tooth-doctor-nyali-tripadvisor-2] | 0/0.5 |
| ✓ | Other review platforms BusinessList Kenya: verified business page "Tooth Doctor Nyali" at the Nyali Cinemax Building, Main Nyali Road; no reviews there yet. [tooth-doctor-nyali-presence] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Site mentions an in-house mini X-ray machine. [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Invisalign. [s1] | 2/2 |
| ✓ | Oral surgery Oral surgery and root canal therapy listed. [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Treatment menu covers each service. [s1] | 1/1 |
| ✓ | Convenient opening hours Open on Saturday 8:30 am-12:30 pm, on top of Mon-Fri 8:30 am-5 pm. [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Kenya", "English speaking dentist Kenya", "dental implants Kenya", "emergency dentist Kenya", "Kenya dental clinic for expats".
| ✓ | Mentioned for: best dentist Kenya [search-best] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Kenya [search-english] | 1/1 |
| ✓ | Mentioned for: dental implants Kenya [search-implants] | 1/1 |
| ✓ | Mentioned for: emergency dentist Kenya [search-emergency] | 1/1 |
| ✓ | Mentioned for: Kenya dental clinic for expats [search-expats] | 1/1 |
| ✓ | Structured data on website schema.org JSON-LD in the page source. [s1] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages Distinct pages/sections per treatment (implants, Invisalign, whitening, etc.). [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 01***0 (KMPDC – Register of Licensed Private Health Facilities) (KMPDC Register of Licensed Private Health Facilities, re-parsed in full 2026-09-02: 'TOOTH DOCTOR NYALI' | 01***0 | Dental Clinic | Level 2 | County MOMBASA | postal 82675 80100 MOMBASA | ACTIVE. The earlier 'not found' verdict on this card was an artefact of a truncated read of the register (only the first ~1,000 of 7,170 rows were visible); this row is at a later index.) [tooth-doctor-nyali-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Kunal Shah [s1] [tooth-doctor-nyali-doclic] | General Dentistry | KMPDC B1**2 | The KMPDC public register prints practitioner numbers partly masked; the number is shown here exactly as the register prints it. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://toothdoctor.co.ke/ |
|---|---|
| Phone | +254 785 450 450 |
| https://facebook.com/toothdoctornyali/ | |
| Google Maps | Map listing |
| Address | Nyali Cinemax Building, Main Nyali Road, Nyali, Mombasa, Kenya |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://toothdoctor.co.ke/ | Site read 2026-09-17: address, contacts, dentist name, services, no published prices; footer "Reception Opening Hours": "Monday Friday: 8.30-5pm", "Saturday: 8.30-12.30pm". | 2026-09-17 |
| dir1 | https://www.businesslist.co.ke/category/dentists/city:mombasa | Cross-check of address (Nyali Cinemax Building, Main Nyali Road), phone, established 2019 | 2026-09-02 |
| tooth-doctor-nyali-lic | https://registers.kmpdc.go.ke/healthFacilities/getLicensedPrivateHe… | Row: TOOTH DOCTOR NYALI | 01***0 | 82675 80100 MOMBASA | Private | DENTAL CLINIC | LEVEL 2 | MOMBASA | ACTIVE (independent parse of the complete 7,170-row register, 2026-09-02) | 2026-09-02 |
| tooth-doctor-nyali-doclic | https://registers.kmpdc.go.ke/localPractitioners/getLicensedDentalP… | Register row: 'Dr KUNAL DHIRESH SHAH', BDS(Liverpool)2013, General Practice, status ACTIVE (matched by surname) | 2026-09-02 |
| gmaps1 | https://www.google.com/maps/place/Tooth+Doctor+Nyali/@-4.0487819,39… | Live Google Maps place card: rating 4.9, 81 reviews; address (Cinemax Main, Nyali Rd) and phone (+254 785 450450) match | 2026-09-03 |
| search-best | https://www.google.com/search?q=best+dentist+Mombasa | search: clinic's own domain toothdoctor.co.ke ranks on page 1 of organic results | 2026-09-02 |
| search-english | https://www.google.com/search?q=English+speaking+dentist+Mombasa | search: appears in Local Pack (Maps places) and page-1 organic results | 2026-09-02 |
| search-implants | https://www.google.com/search?q=dental+implants+Mombasa | search: appears in Local Pack (Maps places) and page-1 organic results | 2026-09-02 |
| search-emergency | https://www.google.com/search?q=emergency+dentist+Mombasa | search: clinic's own domain toothdoctor.co.ke ranks on page 1 of organic results | 2026-09-02 |
| search-expats | https://www.google.com/search?q=Mombasa+dental+clinic+for+expats | search: clinic's own domain toothdoctor.co.ke ranks on page 1 of organic results | 2026-09-02 |
| site-team | https://toothdoctor.co.ke/meet-the-team/ | Team page: 'Dr K D Shah BDS (Lpool) MFDS RCPS(Glasg)', qualified Liverpool 2013, declared special interests in restorative dentistry, cosmetic solutions and implantology; page also states the practice is still looking for specialists to join | 2026-09-02 |
| site-tour | https://toothdoctor.co.ke/practice-tour/ | Practice Tour page: photographs of the clinic’s own premises hosted on its own domain | 2026-09-02 |
| gm-replies | https://www.google.com/maps?cid=16655256488471696818&hl=en | Reviews read on the clinic's Google listing 2026-09-11: 1 of 5 carries a reply from the practice, newest 2026-03-31 | 2026-09-11 |
| tooth-doctor-nyali-presence | https://www.businesslist.co.ke/company/147054/tooth-doctor-nyali | BusinessList Kenya company page "Tooth Doctor Nyali", read 2026-10-02: listing marked "Verified", address Nyali Cinemax Building, Main Nyali Road, Nyali, Mombasa (the clinic's address), established 2019; no reviews yet, with its "Write a Review" control | 2026-10-02 |
| tooth-doctor-nyali-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Tooth%20… | TripAdvisor's own search, read 2026-10-02: 12 suggestions for "Tooth Doctor Nyali Mombasa" (5 attractions, 7 hotels), none of them a dental practice in or near Mombasa; 12 suggestions for "Tooth Nyali" (6 attractions, 3 hotels, 3 restaurants), none of them a dental practice in or near Mombasa; no listing for this clinic | 2026-10-02 |
| tooth-doctor-nyali-tripadvisor-2 | https://toothdoctor.co.ke/ | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Presence on review platforms checked 2026-10-02: verified BusinessList Kenya page. |
| 2026-09-17 | Opening hours re-read on 2026-09-17 on the clinic's own site. Recorded: the clinic publishes Saturday opening hours (8:30 am-12:30 pm, alongside Mon-Fri 8:30 am-5 pm), which counts as weekend availability. |
| 2026-09-11 | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 1 of the 5 reviews read carries a dated reply from the practice, the newest dated 2026-03-31. |
| 2026-09-03 | Reputation pass: the Maps place page's Reviews tab was read in a browser (8 reviews visible in relevance order, histogram 78/0/0/0/3); reviewRecency=within_3_months, responds=true, complaints=false, suspicious=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-02 | Live Google Maps rating/review count and geo added; 5 canonical aiVisibility queries checked (all true). |
| 2026-09-02 | Initial research. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.